Intuit Design Team
I built and led a high-performing, multi-disciplinary design team to develop delightful customer experiences and journeys that exceeded expectations.
Fidelity North Star Vision
I led the design effort to envision, validate, and launch an innovative multi-channel platform to grow client engagement, satisfaction, and product adoption.
Edward Jones Mobility and Transformation Strategy
I led the human-centered design and development of two enterprise-wide strategies to tackle the company's most complex and ambiguous challenges.
Magnolia Audio and Video
I led the design effort to reimagine how a premier consumer electronics retailer engages prospects and customers online, offline, and in-store.
Intuit Design Week
I led a company event to grow design thinking awareness, understanding, and capabilities, inspire greater partnership, and give back to the local community.
Experiments and prototypes
I have led multiple design experiments and rapid iteration sessions to uncover customer emotions, sentiments, questions, and obstacles leading to new insights, ideas, solutions, and benefits.
Featured projects
For over a decade, I partnered with amazing companies to shape and share their products and digital experiences, help them envision bold future states, and educate their customers and employees.
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